Privacy Policy

AMA Inspection Services LLC  |  Effective Date: March 27, 2026

AMA Inspection Services LLC (“AMA,” “we,” “us,” or “our”) is a licensed home inspection company based in Ruidoso, New Mexico (NM HI0131). We are committed to protecting the privacy of our clients, real estate agents, and other individuals who interact with our business. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

a. Information You Provide Directly

• Name, phone number, and email address when scheduling an inspection or contacting us
• Property address and inspection-related details
• Payment information processed through secure third-party payment processors
• Communications sent to us via phone, SMS, email, or web form

b. Information Collected Automatically

• Device and browser information when you visit our website
• Pages visited and time spent on our site via standard web analytics

c. SMS Communications

When you provide your phone number and consent to receive SMS messages from AMA Inspection Services, we collect and store your phone number for the purpose of sending appointment confirmations, reminders, inspection report notifications, and follow-up correspondence. Standard message and data rates may apply.

2. How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

• Scheduling and confirming home inspection appointments
• Delivering completed inspection reports
• Sending appointment reminders and follow-up communications
• Responding to questions or concerns about your inspection
• Processing payments for services rendered
• Improving the quality of our services
• Complying with applicable laws and regulations

3. SMS Messaging

By providing your phone number to AMA Inspection Services, you consent to receive SMS text messages related to your inspection appointment and report. Message frequency varies based on your appointment status. You may opt out at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further SMS messages will be sent. For help, reply HELP.

We do not use your phone number for marketing unrelated to your inspection services, and we do not sell or share your phone number with third parties for marketing purposes.

4. How We Share Your Information

AMA Inspection Services does not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing or advertising purposes. We may share your information only in the following limited circumstances:

• With service providers who assist in delivering our services (e.g., scheduling platforms, report delivery systems, SMS providers) under strict confidentiality obligations
• With your real estate agent or transaction coordinator when you have authorized us to do so as part of your inspection
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of AMA Inspection Services, our clients, or others

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain business records, and to comply with applicable legal obligations. Inspection reports and associated records are typically retained for a minimum of five (5) years. SMS opt-out records are retained indefinitely to honor your preferences.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to our legal retention obligations
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us using the information below.

8. Third-Party Links

Our website or inspection reports may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us